LCD Issue, should I have screen replaced?

I have an HTC Thunderbolt with a LCD problem. There is no visible damage, but there is a part of the screen about half an inch wide that runs top to bottom where the touchscreen doesn't work. I can't type letters that appear in the area, and programs like art programs produce jusut weird lines in that area. Is this something that a glass/digitizer repair would fix? i don't want to shell out the $100ish unless i'm pretty sure

Accepted answers

Alt77

Is there any reason to suspect you don't have a warranty? The phone hasn't been out for a year yet so if you got it directly from vzw you should be under warranty if there's no physical damage and it hasn't gotten wet.

All comments

Alt77

Wildman

I had a simular issue and I was able to resolve it with a hard reset and it seemed to have been a software issue for me because once I reinstalled all apps it happened again.

Try uninstalling any recent apps installed...

unknown

Thanks for posting. In order to resolve your issue can you please PM me your name and number and I can see what other options we have for you. Hope this helps. Thanks.

B33

To the Op: Both suggestions are great The one from Wildman can solve many issues as sometimes an update can Cause issues But if doing a Factory Reset seems hard to do you can go to the store an they can do the Reset for ya an then help you reset up your T-Bolt. An the one from Sam is also good as he can go thru with you to help you decide your choices on eather a the Reset or to get a new T-Bolt if needed But one thing i will say is you should have a full one Year warrenty on the T-Bolt an you can call HTC... i'll send you a PM with the Info To HTC. But i hope you can get this resolved. An a Have a Happy Thanksgiven. B33 :smileyhappy:

bdial

thanks for the great responses everyone i'm sure i'l have it fixed soon! :smileyhappy: