I had my phone replaced by Verizon because the volume was ringing too low with disregard to the level it was set on... this happened immediately after the update and continued even with factory reset. Verizon sent me another one which is doing the same thing but with more issues which include the picture sending and now my mute button is missing when I receive calls. I am a business and cannot afford to miss a single call... especially as this is our slow time of year. To do your part to help push Samsung to send out a corrective update you need to contact them... I did this and a verizon rep told me to encourage this on these forums... here is the link http://www.samsung.com/us/support/contact# it will get you to their contact page and from there you select email under product support. The more of you that do this, the more they will realize there are several... some serious... issues with this update. Thank you and good luck... to all of us!!
