Child Item

Site Totals

61368 Questions Answered 267 Categories

Droid X Memory Card

So my 16GB memory card that came with my droid x randomly failed on me.

I was driving home one day and I hear my phone go off and it says I have a blank SD card.

Puzzled I took it out and replaced it, same thing. It wouldn't even let me format it. I even took it out and placed it in my computer, the computer couldn't read it and it wouldn't even let me format it.

While I am a little dissapointed that I lost all my photos it is fine.

I have the extended warranty (I can't find it on the website here to save my life, if anyone can direct me to where I can look at it, it would be nice.), does the warranty cover the card and if so how can I replace it?

I swear veizon does all it can to prevent you from replacing something on here. Haha. I can't find any information on how to return something. Haha. I'm just a verizon website newbie. Hardly on here.

Thanks for the help. n_n

Comments

Cody21

I would just call Verizon. They will escalate to ther support group. If you do have an EXTENDED WARRANTY, I'm fairly certain that the card should be covered. At least they will tell you that. (I don't have one). Good luck. Sorry you're going thru that.

curtterp

gthb13 wrote:
So my 16GB memory card that came with my droid x randomly failed on me.
I was driving home one day and I hear my phone go off and it says I have a blank SD card.

Puzzled I took it out and replaced it, same thing. It wouldn't even let me format it. I even took it out and placed it in my computer, the computer couldn't read it and it wouldn't even let me format it.
While I am a little dissapointed that I lost all my photos it is fine.

I have the extended warranty (I can't find it on the website here to save my life, if anyone can direct me to where I can look at it, it would be nice.), does the warranty cover the card and if so how can I replace it?

I swear veizon does all it can to prevent you from replacing something on here. Haha. I can't find any information on how to return something. Haha. I'm just a verizon website newbie. Hardly on here.

Thanks for the help. n_n

Verizon doesn't handle the Extended Warranty (Phone Insurance), but they should be able to give you the number to call for service.

ArnettH_VZW

Hello gthb13,

I am more than happy to assist you with your memory card. May I ask is there any evidence of physical or liquid damage on the memory card or the phone? Did you get an error message when you tried to format the card on the device or the computer? If so then what was the error message? If you are still having an issue with the memory card then you can send me a private message with your full name, mobile number, and a summary of what happened with the memory card. I can contact you between the hours of 8A - 5P. I look forward to your message.

Thank you...

wwsjr

I had the exact same expernce on the same day. I was listening to voice mail phone went dead. Turned on and did same as you .

Child Item