Here I am again spending another freaking night on the phone because a rep can't add the right feature code to my account. I had gotten sick of paying ridiculous amounts in international calling charges so I decided to add the discounted international calling feature to my account. The rep added I-dial so I can call international (I've already been calling international for over 2 freaking years now). Now I have to waste more time talking to a rep who isn't helpful and hold for a supervisor. Can't even eat dinner at 10:45 at night thanks to Verizon not adding the correct feature and failing to document the account. God, it never ends, just when you think your phone is starting to work after all the garbage problems, there's an issue with the plan.
