I started a discussion on the issues I'm having a few weeks ago, and things are getting worse. I bought the Bold online just over 2 months ago, and really liked it at first. I started noticing that it would freeze up and the only button that would do anything is the screen lock button. When the phone would lock up, pushing the screen lock would shut the screen down, but nothing else; the phone would be totally frozen. I would have to take the battery out and reset the phone. This started happening more often, so I decided I would return it, but when I looked at the paperwork, it said that I had just a few weeks after receiving it to return it. Of course this time had already passed so I can't return the phone.
The problem is now happening 3-4 times a day, and usually at the worst possible times. I'm also having problems with when I place a call, it goes through, but the person on the other end can't hear me.
Its pretty sad that a company will take phones back, "repair" them, and sell them as refurbished, but not back them for longer than a few weeks. I was surprised to be told when I got the phone that insurance wasn't offered on it, and now I know why that is.
I've learned to never buy refurbished again, especially if the company doesn't back its product. My options now are to spend another $200 for a phone on top of the $100 already spent, or move onto another provider. My wifes contract with Sprint is almost up and we were going to move her to Verizon, but it maybe the other way around.
