I am staying in Ecuador and am trying to use my Jet Pack as mobile hot spot. Before leaving the U.S. customer service assured me that with the global data service I could use MiFi. I followed the instructions on Verizon for international calling and data. The MiFi does everything it is supposed to do, antenna icon, roaming triangle and purple light. Thats as far as I can go. I get messages that say the computer is not connected to the internet. The purple light will blink every now and then. Is there something I can do to make the connection?