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razr maxx concerns

i recently received a brand new razr maxx ordered during the leap year sale (had the device less than 2 weeks so far). i love the device, but there are 2 things that concern me:

1. the kevlar "sticker" on the back seems to be detaching from the back of the phone right where the phone slims down. you can press it very lightly and hear a "click" as it attaches and then detaches. my case should be coming in the next day or 2, so i guess i won't notice it soon, but still seems like shoddy craftsmanship.

2. the power button seems recessed too far and seems like i have to press too much to get it to register. a friend just got a regular razr at the local verizon store a few days ago, and the feeling of his power button is like night and day. his is much more pronounced and doesn't require nearly the pressure to register.

both of these issues were noticeable the first day i got it, but (at least with the power button) i figured it was just something i needed to get use to.

are these commons problems? should i look into getting a replacement? since i'm locked into this new device for 2 more years, i want to make sure the power button won't become a bigger issue.

thanks!

Comments

B33

Did you take off the sticker off the back of the Maxx an you said it makes this sound when you push in on the kevlar back check out this Video on YouTube an you can see the Kevlar back of the Maxx. An you can see also how the battery Sits in a frame you can View this video as bit by bit view to get a better look at the inner Workings just use your pause when doing So. As for the the Buttons mine has the same travel as your Maxx does i wouldn't Worry to much in less you need more travel in your buttons. You got a good phone with a good case you should be good to go.

http://www.youtube.com/watch?v=hxqakPAWK2g <<<<<< Just Click on the blue Area an it should take you Directly to the Video if Not Go to YouTube an in the Search Box Type in Razr Maxx Tear Down.. B33

malistrais

thanks for the response. yep - i removed the plastic sticker (had some bar codes on it, etc) from the kevlar backing.

B33

Updated::

When you responded to my post i Added something for ya take a look at the Video. B33

malistrais

i appreciate it.

i'm still concerned about the power button - if i take this into a local verizon store, would they be able to help me even if i purchased the phone online?

AnthonyTa_VZW

Hi malistrais!

Congratulations on your new Motorola DROID RAZR MAXX! You made a great choice in purchasing a 4G device.

Thanks to B33 for the feedback & suggestions!

If your device is defective (no physical or liquid damages), and you're still within your 14 day Worry Free Guarantee period, I can assist you with the exchange. Just reach out to me directly.

Thanks,

AnthonyTa_VZW

VZW Support

malistrais

thanks for the response. i didn't realize it was only 14 days for an exchange (didn't it use to be 30?). i'm already a couple days past 14 days since activation, so i guess i'm stuck? my main concern is that this will prove to be more than just an annoyance after a couple months and maybe it will stop working altogether.

B33

Hey your Welcome Anthony B33

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