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Can anyone figure out how to stop OZmail on my LG Revolution? I've received 765 OZmail texts since early April!,

I have called Verizon weekly and sometimes twice weekly to keep on getting my problem resolved and even was promised that a supervisor named Pamela would call me back but fat chance in getting a call back. Pamela has been a no call. I am getting an OZmail about every 3 to 5 minutes right now as I'm typing this. Also, this didn't even start be ause I changed phones. I've had my LG Revolution since last June and all was well until early April 2012 when the OZs started. Someone suggested a factory reset but also said it wasn't a sure fix and my beef is that it's a huge inconvenience to me when it's Verizon's fault this all started. Can someone please help me??? I'm ready to dump this phone and Verizon too for their ignoring my pleas for help.

Comments

commonsense101

dont do a factory reset

call back and get tech support, ask them if they are a vendor if they are call back

tell them you are having ozmail notifcations.. its like 3 buttons to click to unregister you, not sure why you are having so many issues with verizon to undo this

Its your old mail system trying to send you a msg. So everytime you get an email you get a notification. On your old device it used a system called oz mail, basic phone, not supported on android

Just call back be calm, its a simple fix once you get someone who knows what they are doing

Verizon_Support

Inozmailhell17,

I know those alerts can be overwhelming. I'd be happy to review your account to see why they have not been stopped yet. Please send me (AdamE_VZW) a direct message for further assistance.

Thank you,

AdamE_VZW

Follow us on Twitter @VZWSupport

Inozmailhell17

Adam-thank you but how do I direct message you?

JiveTurkey15

I had a Revolution since last June, I just bought a Rezound on eBay and simply switched my SIM card over to my new phone. It took about 24hours to get all the kinks out of it, like email set-up. But I too started to receive TONS of ozmail messages. I says to "reply to stop" and I simply did just that. I replied "STOP PLEASE!" and it's been 2 weeks and still no OZ mail.

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