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Droid- Lost my contacts

I woke up this morning to find that all but 5 of my contacts were gone. My call log is completely wiped out and even some of my favorites are missing. Has anyone encountered this issue? I haven't installed the update yet, so i'm at a loss for what happened.

Comments

supitsmike

Best suggestion I may have: Check your contacts label in your Gmail Account.

Aizen_Sama

It looks like it got rid of all of my phone contacts and only kept the ones that are in my gmail.

dferrantino

Just had this happen to me and here's how I fixed it:

First, confirm that all of your phone numbers are listed under "All Contacts" in your GMail account

Open up Contacts on your phone

Press the options key

Press Display Options

Press on your Google account, it should open up and show all of your Contact groups with (blank) checkmarks next to them

Turn on "All Other Contacts"

Also make sure "Only contacts with phones" is checked on top or else you'll get everyone's emails

Press Done

Should have all of your contacts back. Let me know if it works.

jwheeler

I am having a somewhat similar issue. I had been syncing my contacts from Facebook but after I updated, every phone number it was pulling from there is gone. Names, pictures and emails are still there, but every person I didn't physically enter a number in for has lost theirs. I've checked settings and everything seems set to sync. Ideas?

dferrantino

Might be facebook's fault, they recently changed their privacy settings.

aliendroid

I figured out the fix....Verizon was no help:

go to:

phone

contacts

import/export

Import from SD card

rjdroid

Thanks! Had this problem caused by the update and this fixed it.

kartracer

After fiddling with gmail settings online and on my new droid, my phone contacts were now just email addresses from my gmail account. Could not find my phone contacts anywhere.

The fix

Phone

contacts

import/export

export to sd card

turn off phone

turn on phone

Phone

contacts

import/export

import from sd card

Now my gmail and phone contacts are all there

kartracer

works fine now

claireantonia

I tried the Import from SD Card option and the phone gives me a message saying "Scanning SD Card failed. (Reason: "No vCard file file on the SD card.")

I'm pretty frustrated since I'd input all my contacts and now only a third are appearing. But oddly they are in my call log if they are someone I happened to call in the past couple of days.

Is the only way to add and keep Contacts to put them in via GMail? What if you just meet someone in person and want to get their number? Will it be lost the next time your phone syncs?? (I'm pretty frustrated with this phone right now.)

Praemonitus

aliendroid wrote:
I figured out the fix....Verizon was no help:

go to:

phone
contacts
menu
import/export
Import from SD card

This did the trick. Thanks!

tzjohnson

Worked great! Thanks!

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