One of the reasons I purchased this phone was the statement that the ICS 4.0 update would be made available to the phone. Using the most vague of terms, "early 2012" has now technically come and gone and we have no official word on an update. That is 6 months. It is also unreasonable. It appears to indicate little desire on the part of Verizon to do anything about it. No solid, official piece of information has been released that gives any indication of when we can expect the update to be pushed. Tech websites, 3rd party vendors, and customers play the game of "a customer rep said this", "an HTC rep said that", and "a salesperson at a Verizon store said something else". Verizon needs to rectify this transgression and provide answers as well as push an update. Others have said it in lesser civil tones and with good reason. Many Rezound owners are upset, disappointed, and feel lied to; myself included.