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E Mail sync

I have been unable to sync my Cox.net e mail account. Have tried several attempts at different times, and confirmed my password. G mail was no problem, but I don't use it. Fustrated!

Comments

Ann154

You might have to manually set it up. Have you checked the Cox website for the mobile server settings?

SallyC

From Moto's website, here are the steps.

To setup Cox.net as a POP3 account:

Auto-Configuration Steps

From the home screen touch Apps, select My Accounts
Select Add Account .
Select Email Accounts
Select Other
Enter your full email address, including domain name "@cox.net" in all lower case.
Enter your cox.net password.
Leave Automatically configure account checked.
Tap on Next. Phone will connect to your email server and state "Success!" if account was set-up correctly.

Manual Steps

The following steps represent the manual process to set up the DROID RAZR to send and receive Cox.net email if the automatic configuration does not choose the correct settings.

From the home screen, Touch Apps
Select My account
Select Add Account .
Select Email Accounts
Select Other
Enter your full email address, including domain name "@cox.net" in all lower case.
Note: If your are unable to connect, try removing @cox.net from incoming server and try again.
Enter your cox.net password.
Uncheck Automatically configure account after you entered your email address and password.
Tap General Settings, confirm information in all General Settings fields are correct. Make any necessary changes, then select OK to exit this menu.
Tap Incoming Server.
Refer to Email Server Names to confirm mail server names.
Select POP3 mail server
Touch Advanced Settings
Check Use secure connection
Ensure PORT number is 995
Touch Use secure password (TLS) drop down and select Auto
Select Password under Authentication
Touch OK
Touch Verify server to verify connection
Touch OK
Touch Outgoing server
Ensure @cox.net is included in the user name
Touch Advanced settings
Enter Port 465
Check Use secure connection
Select Auto under Use secure password (TLS)
Select Auto under Authentication
Touch OK
Touch Verify server to verify connection
Touch OK
Touch other settings and select desired settings

Refer to Email Server Names to confirm mail server names.

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