I did search the forums, but I did not find a problem exactly like this one. I am not able to see my screen at all for any length of time. That being said, I went to clear the notifications this morning, and just after I slid the window open the screen began to fade and then went black. It has stayed that way. I turned it off, removed and then relaced the battery, and turned it back on. The screen is still black.:smileysad: It actually does work, as I was able to answer a call because I know where the answer bar is to slide, and I could hear that someone sent me a text, but it's lights out. Can someone tell me, is it the switch (software) or bulb (hardware)? So not a happy person this Sunday morning when the Verizon store is closed. I tried to do a hard reboot or factory reset by using pictures online and trying to guess where it was on my phone screen, but that was only after assuming the little android with the exclamation point showed up after pressing and holding the home key while turning it on. I have already backed up all my files to my computer, so I am not worried about losing anything to a factory reset if there is a way to do it blind or through my computer! Please help if you can. Thank you!