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Edit2:I was having 4G issues (Fixed)- Now 4.0.4 ICS update won't let me play desktop youtube videos.

Ok so here's the deal: The phone get's "throttled" every 24 hour's or so. This time it happened at 16 hours uptime. Software has nothing to do with the issue or at lest Software I can remove. ( 3rd party app's are not the issue)

I on my 2nd phone, 2nd sim and now my 2nd ticket. Still I have this issue. I am uploading a video with a vs to show how bad this is. ( It's not the best video and I will try and make a better one if needed.)

Are there any advanced settings that I should know about to try and fix this? I tryed CDMA/LTE mode, airplane on/off, data enabled, wifi on/off, safe mode and more.

The only "fix" to reboot in a good signal area. (3-5 bars or 86dbm or less).

Video: ( this is old, but I uploading a new one and can make new ones if needed)

https://www.youtube.com/watch?v=RCbvDEewcJU

link to new video: http://www.youtube.com/watch?v=4ZYLUZr-U0E&feature=channel&list=UL

Link to old video:http://www.youtube.com/watch?v=RCbvDEewcJU&feature=channel&list=UL

My past data use is like this:

30GB,89GB,57GB,37GB and now 7.5GB.

I have all ways had data issues with this phone, but I did not have this issue intill February.

I have been on the phone with tech about 10 times with 3 of them being "advanced".

I really just want the 4G to work right and now see why they removed the most reliable part off there site.

Edit: One more note: It was fine intill I hit 7.5GB and used a fair amount of data today.( This is why I think I may being throttled)

Update: still having some issue's not like before, but still a pain. I am thinking of replacing the phone my self, becuase verizon won't and I don't want to call 10 more times for a 3rd bad "new" phone. I think a galaxy s3 would be a good idea, yes or no? What should I do.

Thanks

Comments

Cody21

When you say "throttled", what is your Download/Upload rate?

4ktvs

Download speeds of about 600kbs. Upload is mostly fine at 1.5mbs to 11mbs.

Cody21

Have you looked at "My Verizon" online - or the Verizon App on your phone - to determine how much data usage you have incurred? Are you on an Unlimited Plan or the 2GB or 4Gb plan ? I think you should just call Customer Service and discuss this with them. Especially if you've confirmed that you're on the 4G network (you have, right?) Another thought - not sure what your WiFi speed is at home, but what kind of download speed to you get over THAT ???

edit : I see that you did in fact see how much data you used ... sorry ... I needed to re-read the thread.

4ktvs

My wifi at home is slow. Well I should say TWC is slow. I am on the unlimited plan. I have call CS 4 times about getting "throttled" and they tell me they don't do that. I would love to take there word for it, but when I see a sprint 3g phone get better or = speed, it's hard not to think that.

I could upload a 5 min video showing wifi/3g/4g speeds that I made. If it will help any

Cody21

@4ktvs - How's it going today ???

4ktvs

My speeds are at about 10mbs, but I have had one upload hang, one fall back to 3G and one tep data drop.

Verizon has called me about this issue and will now be working with them for the next week or so to try and fix this.

Edit: uptime reads 25 hours and my speeds are still good.It seems to be starting to act up a bit.

Update2: I have had 3 data drop's, but not the "throttling" issue yet. I think that there may be an under lining issue, that get's amped up with a 3rd party app or hardware issues. ( My old phone would over heat to 118F just sitting in my pocket if in low signal area. I would say that phone really needed to be replaced even if this issue were not happening.)

I think that why a F.R did not work really at all before is becuase that one did have a hardware issue. I am still not 100% sure if the F.R fixed it 100% so I will be kicking my usage up a bit.

4ktvs

Browser has now become use-less.( Will not load google.com or any web pages) Rebooted the phone at 53 hour's uptime. Now it's all good. ( The 4g was fine, because the youtube app still worked.) I have now loaded it into save mode just in case the issue rears back up.

I think the issue at the very lest has gotten better, but the data dropping is a bit aggravating.

P.S How often do you guys have the the 4G just drop off the face of the phone? Is an avg of 1-3 times a day in the norm or is that not right.

Thanks

Ann154

4ktvs wrote:
P.S How often do you guys have the the 4G just drop off the face of the phone? Is an avg of 1-3 times a day in the norm or is that not right.

It depends on where I am at for data connection drops or switching to 3G. Work is bad enough because of the building construction that it stays in 3G most of the time. If I move from one side of the office to the other or go down to the lobby, it will change to 4G. Home is more stable, but not blazing fast. It is within the range that Verizon Wireless lists as average speeds.

B33

Ann Do you think as Verizon get's Closer to Getting the system fully built out an Filling in the Cracks it will be the same as 3G. i would think it would be but i'm only Guessing or Hopping it is.. b33

4ktvs

I lose 4G 1-3 or more times a day at home with 86-76dbm or 2-4 bars out of 5. I lose it all the time at my dads house, but thats likely due to the fact there is a hole in the 4G coverage map about the size of two house's right next to his house.

I ask this, becuase my dads AT&T atrix never just lose's "fake 4G" (H+) like my razr does. I do know that LTE and H+ are not the same and that trying to make CDMA and A GSM based tech work together right is harder, but still seem's a bit odd.

B33

How does your Razr do when you go back out side at your Dads? does it pick it up real good again. My Maxx jumped to 3G when my Dad an i was in the Toyota Dealership over in Wichita an as soon as i went back outside boom it was back on went back in 3G back on. i looked at My Maxx an said Maxy you playing tricks on Me b33

Ann154

I have seen it drop out 5 or more times at work. At home, I have not seen it drop very much. If it does, it quickly switches to 3G. The switch to 3G at work, it is several seconds up to a minute or two at times.

I do find it funny that where I live is a stable 4G when it was never officially announced and it isn't considered part of the same metro area that my work is in. My home went live on the same day. I had heard a rumor that it was coming that day, but didn't believe the sales rep until that morning.

DroidudeAZ

Dude, you need to get a wifi router. I have one at home and my job has one so I'm on wifi about 90 % of the time and my data useage NEVER exceeds a third to a half gig of data per month. The only time I'm on 4G is when I'm out eating at a restaurant or running around.

4ktvs

I have a wifi router, but if all you got was 56k then you can't really do much can you. I am glad you can get comcast, cox, Fios or the like that work right. I am suck with time W. cable. They are the only ones with any were near "good" speed and reliably, but will fall short of what most have. ( 60% loss with 2-5 mbs DL and that can become a pain to use.)

At work there is no wifi for me to use.

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