Home screeen is blank

kaylynn1003

Ok, I'm not sure if I can explain this very well.  But somehow I deleted my home screen icons, whenever I unlock my phone or go straight to my home screen, it is just my display picture and no icons....if I scroll over a couple of screens, the one with icons is there.  How can I make that my home screen?  I've tried going to the "personalize" menu and going to "scene" and changing it, but all of my options there are just the display picture as well and no icons.  I've tried pressing the "home" botton while on the home screen to edit it, but the blank screen is highlighted in orange and it wont let me switch that to the screen I want to be my home screen.  I hope this makes sense....does anyone know how to change this?

vanessas_vzw

Good afternoon kaylynn1003.

Wow! This sounds complicated, but I'm sure we can get your icons back onto your home screen!  What you can do is go to the screen that has all the icons you want.  You will have to move the icons one by one to the home screen.  Press and hold the icon, then slide it all the way to the right or left until your screen changes to the home screen.  (May take a few screens so continue to hold down the icon to the far left or right until you get to the home screen.  If you do not want an icon, you can drag it to the bottom right of the screen to the Remove bin.  This way, you can have all the icons you want, and where you want them. 

Another option is to go to Settings > Personalize > Display, and then you can change the Scene, Skin, or Wallpaper to what you possibly previously had it set to, which may automatically change the icons back to how you had them. 

If you still need assistance, please send me a Direct Message and I will be happy to personally follow up with you.

Thank you,

VanessaS_VZW

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