Child Item

Site Totals

61255 Questions Answered 267 Categories

All calls coming in as "unknown"

For the last couple weeks, all my calls are showing "unknown caller", even when its someone that is saved in my contacts.

Anyone know how I can fix this?

Thanks

Comments

Ann154

Have you checked your MyVerizon account and your included features to see if you have Caller ID on your account?

ac1007

I have never had a problem before with it showing up. So I assume I have it. I just logged in to my account but I'm not seeing anywhere to see if you have caller id.

Verizon_Support

Hi, ac1007-

No one wants to accidently pick up that annoying caller, right? I'd be happy to review your account to get the Caller ID working. If this is still a concern for you, please send me a direct message so I can help!

Thanks,

AdamE_VZW

Follow us on Twitter @VZWSupport

ac1007

I accepted the action to add you but I can't figure out how to send you a direct message.

Thanks

Ann154

Did you send the VZW employee a follow request as well? Both parties have to follow each other before you can send a DM to each other.

ac1007

I dont' think so How do I send a follow request?

Child Item