This is my 3rd 9930 bold phone from Verizon in the past 6 months. I have the same problem over and over again. Verizon states all the can do is keep replacing it or I pay full price for a totally different phone. When a call is coming in and I am dialing out at the same time, it was show "call failed" on the screen. When I try calling out again or a call comes in after this error, I cannot hear the other person when I answer. Or when I try dialing out, there is no dialing tone. I need to take battery out every time this happens. Unfortunately, I use this cell for business. So how professional am I when I have to take the battery out, wait 5 minutes for the phone to reboot and have to explain to my clients that its my phone. This happened to me 8 times yesterday due to the fact that it was a heavy call day. What chaps my hide is that Verizon Wireless says, we can replace the phone AGAIN (4th time) or I would have to pay full price for another phone. I want to have a business where I can tell my clients, if they dont like our service, they still have to pay us and there is really nothing we could do about their concern but put a band-aid on the situation. I wish there was a cell phone out there for businesses that is JUST a cell phone and e mail! HELP!
