I've had my Droid Incredible 2 for about 14 months now and up until about a month and a half ago it was working perfectly. However, gradually the screen began freezing and I had problems with the touchscreen sensitivity. First, whenever I used the vertical keyboard for texts, writing emails, etc., certain letters, like b, h, and y, wouldn't work. Then, when I pressed a certain key, the letters besides those keys would appear and now whenever I press the back button or "delete key" it will instead enter the page a bunch a times and then the letter L will start appearing. Now when I use the horizontal keyboard, similar problems occur and sometimes I will stop writing and random letters will keep appearing by themselves on the phone. To send a simple text message now takes 5 mins instead of 5 secs and it has become completely and utterly inconvenient to use my phone to communicate with people .Other problems include when I try changing screens, from widget to widget page, it will take multiple swipes to change the screen, or when I am scrolling pages, the phone will freeze or zoom in or out randomly. Even the home keys at the bottom of the page will freeze so I can't simply go back on pages. I have re-calibrated this phone at least 20 times and restored it to its factory settings but it still keeps spazzing out. Now I can't retrieve any of my contacts because every time I try to enter my password for back up assistant, the number 2 appears when i press 3. I have heard about rooting droids but I'm not that technologically savvy-should I just go to the store and get a new phone? (I have insurance)
Thanks!
