I am having trouble with my wife's incredible 2. I have the same phone, sitting side by side and mine has 3 bars and 3g and her's has an X above the signal indicator. I can't make any phone calls on it to send *228, nor will it allow me to check the mobile network radio button. I have tried removing the battery, and restarting it several times. This isn't the first time this has happened with this phone. What is a good solution?!?!