I am unable to sign into NFL Mobile on my device because of a recurring issue.
I had an unusual sequence of creating and resetting passwords for my verizon account, which I did on the My Verizon App, NFL Mobile App, and on my PC, before I finished setting up my account with a security question and the rest. Now every time I open NFL Mobile on my Android, it immediately prompts me to reset my password by entering my username/temporary password and create/confirm a new password. I no longer have a temporary password, although if I enter my actual password, it will connect with the server and give me the message: "Services temporarily unavailable. Please try again later. Error code =-1". It's been doing this for more than a month now.
I've tried a few things to get rid of that reset password prompt when I log into NFL Mobile. I've deleted the cache and app data. I've uninstalled updates. It is a factory app, so I can't delete and reinstall the app itself. Sure enough, everytime I open it, it again prompts me to reset my password and gives me an error message when it can't do so. Also, I can't recreate the conditions of when that prompt first appeared, and trick it into doing the right thing, because now that I've set up my verizon account with a security question, it is impossible to receive another temporary password ever again. All I want it to do is prompt me for my username and password, not a password reset!
Does anyone have any ideas? Has anyone else come across this bug before?
Thanks,
Keith
