Phone will not activate

megcaraher

OK, phone just got here and i followed all the correct steps in putting the SIM card in and it will not activate. I have retried 4 times now...not sure how to get it to work. called verizon but they said there was a high call volume and it would be a long wait...any advice?

CathyKay

I had the same issue and the customer service person worked some magic on his end and got it to activate.  I did the whole thing through the chat feature.  Give it a try!  (My person's name was Javier - I can definitely tell you that he knows what he's doing!)