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Bionic cannot make or receive calls after successful ICS update

Can't find this anywhere else. Have been using the phone for several days after successfully upgrading to ICS. I can text and email. All data services appear ok. Just phone function. When tryng to call, it attempts to dial out and then terminates. Any help?

Comments

tikibar1

Have you tried turning off the phone, removing the SIM card, waiting a few minutes, then replacing the card and rebooting the phone?

PKillian

not removing the SIM card. I'll try that.

PKillian

Tried it twice with no success. Now thinkin maybe the SIM card is corrupt.

golferino

I find occassinally i get a call but i can't hear caller (vol is up). By turning off Bluetooth, I can hear caller.

unknown

Hi PKillian,

I know how important it is to have a working phone. Let's get this issue resolved. Let's first begin by putting you phone in Safe Mode. Follow these steps http://bit.ly/mX5mec. After successfully putting your phone in Safe Mode, try making a call and receiving a call on your Bionic. If you do not experience the same issues while your phone is in Safe Mode, we would then need to proceed and complete a Master Reset. Make sure you back up your personal data before completing the reset. Here are the steps to complete the Master Reset http://bit.ly/nExWmP. Let us know how this works out for you.

NidiaA_VZW

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