For several months I have been dealing with a real nuisance and wondering if anyone else is, as well. Whenever I get a voicemail, before I can retrieve it, I have to turn my phone off and on. It will allow me to listen to multiple messages but once I leave the VM system, in order to listen to them again I have to restart the phone. I absolutely HATE this phone and am just waiting until December when I'm eligible for an upgrade. This is just one of many problems I've had with it. I didn't want to go with an i-phone, but seeing my daughter have no problems like I have has convinced me that it is the superior device.