Not receiving all texts

Phantom240

Okay, here's the deal. I'm not receiving all texts from at least one person. My girlfriend has been sending me messages the last couple of days wondering why I'm ignoring her, but in reality, I'm not getting most of her messages. I'm not sure if others are having a problem contacting me as well, as I don't communicate with others as constantly as my girlfriend. If I'm not replying to their texts I didn't get, then they haven't told me yet. It's becoming quite a bother, as we don't get to see each other every day, so texting is quite vital.

Thanks,

Corey

Verizon_Support

Hey Corey!



My friend, I hear ya. My wife prefers texting to calling so I'd be in BIG trouble if I didn't get or reply in a timely fashion. Unlike you, my payback would be at the end of the day... yipes!!



In any case, I totally get why you'd want to be sure to get every single message, Corey. Do you know if your girlfriend has seen this happen with any of her other contacts? If so, it begs the question of whether or not this is something that's happening with your phone or hers. Another question I have is there's something consistent or common about the messages that you do get (such as the contents, the time of day they're sent or received, your location when you get them, her location when they're sent). I'd also advise you to have her contact her provider (even if that's Verizon Wireless as well) to see if there's anything in our system that's happening on her end.



Dion M.

VZW Support

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