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new Blackberry Tour questions

Couple things...I upgraded to the Blackberry Tour a couple of days ago and tried to open a word doc this morning but couldn't. When I try to open Word 2 Go I get an error message. Also, I had a Blackberry Messenger conversation last night and wanted to review it this morning but it had completely disappeared. Hope someone can help.

Comments

LOWFLYER

Can you please be a little more specific about the error you are receiving?? What exactly does the phone tell you when you try to open the word doc? Be as specific as possible please.

-Justin

A "Quickpull" a day keeps the lag away.
Get it here---> {no third party software/apps links please}

Serving proudly, USAF, Land of the free because of the brave.

Message Edited by WendyM on 07-21-2009 01:43 PM

urs_cs

It says Error starting WordToGO: Class 'com.dataviz.dxtg.common.DocstogoApprefs$Prefsv1'multiply defined.

XtremeBerry

That is odd like something is not installed right with your OS. I would suggest either take it back and show them whats up or if you know how do a wipe and a reinstall of the software.

LOWFLYER

Ok, you need to reinstall word to go or take your phone back to VZW and have them do it. You can pm me for a link on the how to as VZW doesn't allow us to post em here. Let us know what you decide. Cheers.

-Justin

A "Quickpull" a day keeps the lag away. PM me for a link.

Serving proudly, USAF, Land of the free because of the brave.

urs_cs

I have tried reinstalling the software...doesn:t help.

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