For all the people who have said, "stop whining and get another phone" - Today I went into the Verizon store because I couldn't take all the dropped/muted calls any more. They gave me a different phone. They said that once I got logged into Google I would get "everything back". So...I'm afraid to ask, because this is probably an obvious question...what happened to all my apps? In the event that I have to return this phone, how can I minimize the transition to the replacement phone next time. Is there an app for that and if so which is the best? Thanks.