When i call voice mail, and try to touch the screen for my password, there is no sound as I touch the screen, and VM just keeps saying "enter your password, then press #. The touch screen works for other applications like text messages.
Hi there Tennisgal!Being able to access your voicemail is really important. I will gladly provide a suggestion to get you back up and running!Please try this:http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=37557Let us know how it goes!Thanks, MelissaM_VZWFollow us on Twitter @vzwsupport