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Jelly bean issue?

Solis80

i just updated my nexus to jelly bean (finally) but now when i get a call my phone don't ring ? any fix?

Comments

Ann154

Have you verified that your volume is up?

ray1994

I would try manually restarting the phone. If that fails, check your sound settings and make sure that your ringtone wasn't somehow changed to "No Ring." I think this has been a recurring problem for some users when they updated, but I don't think anyone's actually found a way to fix it yet.

Solis80

Hahaha i wish that was it ... but yes volume is up

Solis80

i'll be waiting for a fix if i can't fix it with your suggestions

Verizon_Support

Hi Solis80,

Oh my! Sorry to hear about your issues with the device after the software update. I definitely want to get this issue resolved for you. Please try removing the back cover, battery and the sim card for about one minute. If this does not resolve your issue, we would need to complete a hard reset. http://bit.ly/swCYZF.

Thanks,

NidiaA_VZW

Please follow us on Twitter @VZWSUPPORT

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