anyone having problems with the first version of the tour i am waiting for my second certified like new phone to come first it was the trackerball now it needs to be rebooted every 2 weeks and we have already troubleshotted with blackberry. i bought a new phone verizon should have replaced all those phones with new phones we have the next version of the tour and have no problems with that one how many more certified like new phones will i have to get hope this one wooks just keep getting lemons