Recently, as the subject suggests, my phone is stuck at the Motorola Dual Core Screen. It will load this screen after hooking up to the computer or charger, and stay there. During this time, it doesn't charge the battery and the battery becomes drained. I am waiting on a replacement to be delivered, but in the meantime, I think I have figured out how to fix the problem.
If I were to receive the replacement, but fix my current phone without opening the replacement, what is the process of returning/cancelling the replacement that was sent to me??
Thanks,
James
