I've really always repped verizon and the motorola driods, i love my X2 as old as it is.. always tell my friends get verizon if you want a good service.
however this will no longer be the case, personally i highly discourage anyone from getting Verizon service until Verizon addresses thier customer service policies and does something different about thier pix storage.
I was given less than 24hrs notice before i recieved a cascade of msgs telling me to log into pixplace, my content was deleted.
Obviously this is an issue, "hindsight" is ALWAYS 20/20.. but fact is, the only pics i had of my son are gone, unrecoverable.
I'm not the only person this has happened to, there are many stories of the same. There are enough of them that something like this should have been resolved instead of dismissed.
Verizons customer service has really gone down the tubes, maybe thats legal's fault. Coming here to state my story and feelings has lead me to see threads that have changed my perception of verizon entirely, this saddens me as i always loved my VZ service and internet.
However, when I read stories like these soldiers being stationed elsewhere or even if people simply move, It shouldnt be such a big deal to end a contract that is in good standing. Verizon used to very much take care of its subscribers, thus, it developed a loyal customer base. However, these types of "weaselry" are going to destroy that same customer base.
It's not possible to establish trust, faith and pride in a service by claiming to be dependable and friendly, If the company chooses to hide behind ToS, and EULA's while smiling and speaking in a cheerful tone. We deserve the reputation and service that was commercially advertised without the legal fineprint.
