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Video clip playback issues

Ok. I need help with my video clip playback. I recorded a video and then watched it once now I cant play it back again. I tried to upload it to Facebook and send it through a text but it wouldnt let me. It gave me a error message "cannot play video". I rebooted my phone and still doesnt play. Any suggestions are very much apprieciated. Thanks.

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Verizon_Support

Kw_mpd, help is here to view your video! Is this only happening with that one video? If you record a new video, are you able to view that one? Do you remember trying to edit or change the video?

I look forward to your response.

MarquiaF_VZW

Follow us on Twitter @VZWSupport

kw_mpd

Hi,

No I am having trouble with all my videos. I can record them and then play them back once and then if I want to view it again then it tells me that this video can not be played.

Verizon_Support

Oh wow! That is something. Let's see....

What application is it attempting to play the video in (3rd party ect)? Have you tried moving the file or files to the computer and playing them there? Any problems? Can you please explain the steps that you are taking to view the videos for the second time? Can you view videos from things like YouTube or elsewhere? Let us know.

Thanks!

MichelleG_VZW

Please follow us on Twitter @vzwsupport

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