For the last month and half, I have lost all sound, audio and speaker funtion on my Incredible 2, unless I am connected to bluetooth in my car . I have done a data reset, pulled the battery out ,and restarted the phone numerous times. The phone (prior to the bluetooth sync), had been restating on its own and glitching while texting. I went to a verizon store and was told my phone is out of warranty, not due for and upgrade and has no insurance, so there is nothing verixon can do for me. Verizon actually suggested I go on "Craigslist", and buy a used phone! This is not a operator error, the device has gone haywire and needs to be fixed or replaced. Verizon has done nothing for me and I am finding myself helpless and in comlete frustation! Someone help me!