Greetings. When using the HTC Mail App which came preinstalled with my phone I have not been able to receive or send mail from my default account (Gmail) since September.
I get one of two different error messages in the notification Bar.
When trying to send = "Unable to Send Mail The account setting is incorrect" ----when I click this the Edit Account Screen pops up. It asks for:
Email Address
Account Name
Your Name
I type these in, hit Finish Set Up and I get a pop up that says the account settings have been saved. But nothing changes.
I try again this time opting to click the update password box. Hoping that once I enter my correct password for the gmail account that all will be well. Nope...I get an "Warning: 401 Unauthorized
When trying to retrieve....I get an Alert box that Says Log In Failed.
This gmail account works perfectly fine on my PC and on the third party installed gmail app on the phone.
I can't delete the account as it was the one used upon initial set up of the phone.
The only thing I can think is that I did do a Cache wipe back around the time this issue started. I did this because my wifes Incredible was having memory errors and I thought that I was being preemptive of the same issues with my Inc2.
I have searched far and wide for a remedy and have had no luck. I would really rather not have to perform a factory reset. Please help?
