the first phone i had whe nthe new icecream sandwhich update came through self updated while i slept and messed it all up couldn't read my sd card for music, couldn't download apps, half my apps not working correctly or at all and since then they have sent me a replacement thunder bolt which has done the same dang thing and theres nothng they can do but have me wait for a patch!!! my smart phone that i pay alot of money to them to use is basically a simple phone all i can do on this phone is call txt and have bad laggy 3 or 4g data connection so y would i pay almost 200 dollars on my bill when my phone (account owner) can't use his phone like he used to since the darn thing updated itself automatically again after i had recieved the replacement early today i have no clue wht to do i am fed up with it all and debating on letting the plan go because y spend good hard earned money if your phone is messed up and theres nothing they can do about it any help would be appreciated. thank you for taking time to look
