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Droid Bionic Downgrade to ICS???

I upgraded my Droid Bionic to ICS 4.0 at the end of this last year and since then I have been unable to connect to 4G networks when in a known 4G area. My son upgraded his phone recently and connects to 4G no problem, while I'm at 3G. Also when connecting to our home network, he connects at the faster of the two modes, while my phone doesn't even see the faster speed. Is there a setting somewhere on the phone that I don't know about? The Network Mode is set to LTE/CDMA, but is greyed out so it cannot be changed. Before I upgraded, I was able to connect to 4G and the faster home network mode with no problems. Thanks!

Comments

tikibar1

Have you tried turning off the phone, removing the SIM card, waiting a few minutes, then reinserting the SIM card and rebooting the phone?

kenacepi

Thanks Tikibar,

But doing that doesn’t solve the problem. But did see that Ethernet & Ethernet Settings are greyed out under Wireless & Networks… I’ve tried everything short of a hard reboot. Don’t really want to do that if I don’t have to. Don’t want to reinstall everything.

tikibar1

Yep with ICS, you can't switch between 3G and 4G like we could with GB. Some people are reporting success by using an app from Google Play called LTE OnOFF to toggle between 3G and 4G. I haven't experienced the issue, so haven't tried the app. Only other suggestion I can think of is to try a new SIM card (they are free at your local Corporate Verizon store). Good luck.

kenacepi

Thanks,

I live in a 3G area and work in a 4G area, so when I would go to work, it would automatically switch. I think I will try to power off the phone at work, and see if it reconnects to 4G once powered up again. My kids phone does this automatically.

Verizon_Support

Hello kenacepi,

I am so sorry tohear about the issues you have been experincing with your device. I have a great solotuion that is to fix the issues. I have included the steps listed below for you:

From a home screen, select Apps ( located at the bottom).

From the All Apps tab, select Settings.

Select About phone.

Select System updates.

WarrenM_VZWSupport

Follow us on Twitter@VZWSupport

kenacepi

Thanks for answering, but when I do that, it shows my device is up to date, no update needed.

Haven’t had time to go to the Verizon Wireless Store yet to see about a new SIM card… Do you think that could be the problem?

Ken

kenacepi

Okay, have tried everything that has been suggested. Even went to the VZW store where I got a new SIM card, and the guy did a full reset on the phone. The only thing that this accomplished was losing all my downloaded applications, because now I can’t get into the Google Play store, and Verizon has closed their storefront. Still have the same issue after all of this. No 4G, no faster Wireless, and the network settings are still greyed out.

And of course the Guy at the VZW store was very helpful, but stressed several times that the phone was out of Warranty… even though the upgrade to ICS is what caused the problem. So am I stuck here? Is there a way to back out ICS?

Ann154

Are you signing into your phone with the same Gmail account your used to download the applications? What error are your getting when your open the Play Store on your phone? Have you tried signing into Google Play from a web browser on a computer? You can view all the apps you have downloaded in the past and remotely install them from the browser.

kenacepi

When I click on the Play Store App, it appears to be starting, but doesn’t launch and then returns to the home screen. Will try to access things from the web.

DavidB17

Really Warren? You instruct him to do a software update when the problem stated is that after doing the software update his 4G LTE no longer works?

Kenacepi....I feel your pain. Since upgrading my Bionic to ICS I too am no longer getting 4G LTE. I had the LTE on/off app on my phone and used that successfully when my phone was still on Gingerbread, but it doesn't seem to work any more.

Hopefully a Verizon rep that READS the complaint will chime in with some possible solutions.

DavidB17

kenacepi wrote:
So am I stuck here? Is there a way to back out ICS?

I don't know of a way to get your Bionic back to Gingerbread. I have however seen that there is now a Jellybean release for the Bionic from the Android Open Kang Project. I suspect it requires [modifying] your phone [and voiding the warranty] though, and no idea if it would fix this LTE problem we have. If I knew there was an easy way to get my Bionic back to Verizon ICS software should Verizon ever release another upgrade, I'd go try the AOKP Jellybean and see what happens.

Sheesh...with my old Blackberry it was much easier to revert/upgrade device software. Download the software (older or newer than currently on phone) to PC, connect USB, install software.

<<Post edited to comply with >>

Message was edited by: Verizon Moderator

DavidB17

Kenacepi,

I have 4G LTE back! After having been without for months. Here are the steps I took. It is unclear to me exactly what was my problem or how it was cured, but I'm just happy it's working again.

Boot phone into "Recovery". Power phone off, the hold down both volume up/down buttons and turn phone back on. You will get a menu on screen. Use volume down to scroll menu, and volume up to select. I selected "Recovery" from that menu.

Phone then looks like it is booting, but after the Motorola logo you will see a Android robot logo. Hit volume up and down to get the "Recovery" menu. This is probably where your local rep went to "reset" your phone. I did a "Clear cache", and it said it was "formatting /cache". Note I do not believe doing a Factory Reset also does a Clear Cache.

Rebooted phone.

Go into dialer and enter *#*#4636#*#*

Go to Phone Information and I scrolled down and chose the LTE/CDMA/EvDo option. Immediately the 4GLTE icon (that I hadn't seen in forever) came on and I'm surfing 4G.

Hope this helps you. I THINK clearing cache is what did it for me but like I said don't know for sure.

kenacepi

David,

Thanks for the inputs. If I’m following you correctly, this is what the VZW Rep did at the store in front of me. I know he entered codes on the dialer, but am not sure what they were. When he got to the LTE/CDMA/EvDo option, 4GLTE was not an option. I will try again at some point. Also earlier when I tried to do the recovery part on my own, I got an icon showing the Android Guy laying on its back with its belly open and a bright red warning triangle sticking out of it. It just sat there so after 10 minutes, I just pulled the battery and rebooted.

I was able to solve the not being able to launch the Play store thing though… found that a program which allowed downloads was at the very end of the list of programs (Under All Aps) that was turned off. Once I turned it back on, I the phone immediately started downloading all my lost aps.

Ken

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