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My laptop doesn't recognize my Charge

I wanted to download music/transfer pictures to/from my Charge and my laptop is not recognizing it. The phone shows it is receiving a charge from the laptop when connected and it is not the usb cord either. I used the USB cord that came with phone. I used the same cord with my Kindle and it recognized that.

Comments

JerryF

You need to install the Samsung driver for the Charge phone on your PC. The latest one is 8,341 K Bytes. It is V1.3.1900.0

There is an earlier version that is 23,347 K Bytes and it also says V1.3.1900.0

In my I-510 Charge phone the latest one (8,347 K Bytes) seems to work better but I was using the earlier one until recently.

If you cannot find it I can email it to you if your email will accept a large 8,341 KB file. Also, if I do email it to you I will change the .exe to .txt so when you get it all you will need to do is change it back to .exe.

JerryF

jco23

+1 to Jerry's comment.

also, I had a similar issue recently, and when I tried a different cord, it worked.

jbatten53

I had the same problem for the longest time. It turns out I was using my wife's LG Dare's usb cable. All worked well as soon as I went back to the cable that came with the phone. While trying to fix the problem I installed a newer driver for the Charge on my laptop, now when I connect I get two sets of prompts asking how I want to connect.

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