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Won't turn on

I was in the car and my phone was charging (it was on 10 percent). Then the phone stopped charging and turned off. Then a white light started blinking and went off. Now I am back home and the white light turned on when I first plugged it in but now it is off and my phone will not charge or turn on at all. What is going on and what do I need to do?

Comments

junior509

No problem Debbie try this on let me know

While the phone still plug in press the volume dwn key + the power key for 5 secs until the M logo pops up on the screen

DebbieGabrielle

I tried that and nothing happened. The M logo never popped up.

junior509

Try this Motorola support link

https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/77306/kw/Light/p/30,6720,8417#not_powerup

DebbieGabrielle

I tried all of that and nothing is working :smileysad:

midwifekristie

Thanks, that worked for me. My phone would not power back on at all. But once I held the buttons for about 30 seconds, it finally came back on. Geez!

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