I've had this phone since september and I can barely use it! It randomly pops up and says no sim or has no network strength at all! Went to verizon several times. The first time they said it was because of an update that was sent out and it would clear up with the next update that there was nothing they could do. The update came still same problem. I now have gotten the jellybean update and had the sim replaced and it still doesn't work! I don't see why I am paying for a phone I can barely use.