My phone can't be activated?? Really?

grammaKat

I have a brand new Jest 2 phone sent to me overnight by Verizon. They gave me a temp. number while my number from straight talk was transfered over. now that the number is on my phone, it won't activate. I have gone thru four different representatives, hours of different things being done on the phone, and at the main office I guess you would call it, and nothing. Now they say, oh just take it to the closest store and get another one. What a great way to welcome a new customer. This stinks! We don't use a house phone and are loosing money everyday we are down.

Any ideas on getting activated? My closest store is 29 miles away.

SydneyK

I'm sorry to hear you haven't been able to activate. If you've tried all the usual ways -- dialing *228 option 1, and activating online at My Verizon -- I guess I would just drive the 29 miles to a store. Especially since you said you can't afford to wait another day. I would call ahead to that store though to make sure there is a Jest 2 in stock. If they have to order, you may have to wait a day.

The good news is, once you're finally activated and good to go, your service should be reliable and glitch-free. I haven't had a problem in the 7 years I've been with Verizon. Good luck!