Droid Incredible2 not charging, usb is working

zghobo

My phone has spontaneously stopped charging. When I plug it in, the phone does recognize that it's plugged in, but it does not show that the phone is charging. I have used two different chargers, both unsuccessfully. Also, I can plug the phone into my computer via usb and everything works for transferring data etc... but not charging.

The phone is less than 1 month old. Hardware warranty issue, or something I can reset on my end?

feeshyface

I've had the same issue THREE different times, I usually call customer service and they send me a new di2 and I send the old one back. It's free of charge since it's their fault because it's a phone issue that their charger ports get loose easily.