Every time I try to go to the Verizon Suppport site I get this very annoying message about using Internet Explorer 6, which of course I haven't used in years. I am using IE10. To get around this I have to go around the usual entrance to the Support Community Forums by clicking on Recent Activity. Seems that if you do that you can then get into the forums. Verizon, you are supposed to be a tech company, get with it and make your site compatible with the browser probably half the people in the world are using!
