Uh oh - did I just accidentally cancel my account??

Jsmith0258

I was clicking in around the "cancel account" stuff in the account management and my browser screwed up and I refreshed - then it said I had successfully done it. Can someone please tell me who I can ask to make sure to cancel my possible accidental cancel?

This was page:

https://ebillpay.verizonwireless.com/vzw/accountholder/services/processSuspendService.action

Here's a screenshot of what I saw when I refreshed and the form resubmitted?

Definitely didn't mean to cancel.. >< Any help would be super appreciated!

-Jared

spitxfire

Looks like you reported the device lost/stolen, so the ESN was added to the negative list, you should be able to reactivate it, customer service can of course reactivate it too.