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Samsung S4 mini update not 4.3

The S4 Mini that I received a few weeks ago came with Android 4.2.2. I installed the update MK5 a few days ago which was supposed to include Android 4.3. My phone istalled the update but the phone still indicates 4.2.2. Is this correct or should the phone now be 4.3?

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Verizon_Support

Let's look further into this peterzigzag! Please share your Baseband Verizon and Build number. The most recent update should be Baseband version: I435VRUAMK5 and Build Number: JDQ39.I435VRUAMK5. Thanks you.

TominqueBo_VZW

Follow us on Twitter @VZWSupport

peterzigzag

Yes, the baseband version and build number on my phone are correct after

the update but the android version still reads 4.2.2.

On Dec 23, 2013 5:30 PM, "Verizon Wireless Customer Support" <

Verizon_Support

Hello peterzigzag. Your phone did receive the correct update based on the baseband and build numbers. In order to get the phone to reflect 4.3 under Android Version, I would recommend completing a master reset. Please keep in mind, completing a master reset will erase anything that is not backed up to an email, Backup Assistant or a SD card. You may follow the steps in the following link to complete this: http://vz.to/1gUo6Xg Please let us know if this continues after a reset is performed.

AndreaS_VZW

Follow us on Twitter @VZWSupport

Jmike67

I did a master reset and it stayed the same. Still on 4.2.2.

peterzigzag

Thank you for letting me know. I thought that would be the case. I don't

think this update came with 4.3.

bearone21

since when will a master reset delete what's on the sd card?

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