I have a Samsung Zeal that meets my communication needs. I was able to connect the phone via the USB cord to a computer running windows XP to retrieve text messages via VZAccess Manager. I am able to see any text messages on my phone and have been able to do this without many problems for a couple of years. I recently got a new computer running Windows 8 and I loaded VZAccess manager and connected the phone to the new computer. When I open the VZAccess Manager, I am unable to look at text messages on my phone. I know that the VZAccess Manager program for the Zeal is not for Windows 8, but the program does pull up and recognize the phone. My question is how can I view text messages on my phone from my computer? I would like to save some messages without having to send to an email as I can't send the entire message if all 160 characters have been used. I've called support a couple of times, but can't get this resolved. I know I have an older phone, but this seems very odd I could do what I needed on an older computer. Are there any other options to saving text messages? I can't find a way to save messages to SD card in the phone.