Child Item

Site Totals

61364 Questions Answered 267 Categories

Consecutive blinking orange light.

On August 20 my phone shut it self off and would not turn on. I took the battery out and use a different charger from the original to see if my phone died. Nothing happened not even the led light came on. I wanted a while for about 2 to 3 hours to try to charge it again. LED light came on and 30 after i was able to turn my phone on again. Today after taking my phone from the charger my phone would not turn on. I tried taking the battery out and placing it back in,

tried to hard reset it, and waiting for a couple hours for before trying to charge the phone back up. But only my led light blinks orange three times then nothing for one minute. After that the orange led light blinks consecutively. I no longer have the original charger. Is there anyway to turn the phone back on or is the phone dead for good?

Comments

SydneyK

Do you have another micro USB charger you can try? It seems the one you're using is no longer doing its job.

Verizon_Support

Hello D Stewart

I would be happy to look into this with you! I want you to have a great working device. The orange light normally indicates the battery is to low to power on the device. Is the device connected to a wall charger? Have you tried a different charger?

I look forward to working with you and getting this resolved.

JoeL_VZW

Please follow us on twitter @vzwsupport

D_Stewart

Later that day the phone started back charging after some time. It's not the charger i used other chargers and even took it up to a verizon store to see if they can do anything about it. But it was all for naught.

Verizon_Support

Hi D.Stewart,

Let's bring your device back to life! Has the device had any liquid or physical damage? Are any of the pins in the charging port bent? How long have you had this device? We look forward to assisting you.

Thanks,

PamelaF_VZW

Tweet us @vzwsupport

D_Stewart

None of the pins are bent and i have had the device for a year. I bought another battery for it and it came back on, but when i tried to charge it. Instead of charging the battery was being drained faster. The battery is brand new but will the phone will not charge at all. The phone also said that that phone charger out put is not high enough for the phone power consumption switch to AC.

Verizon_Support

Thanks for doing all that you have done thus far, D. Stewart. It certainly seems as though something is going on with the phone (through process of elimination). You mentioned having it for a year which means there is no warranty, but if you have insurance, that will extend the warranty. If that is the case we can switch it out for you. We can begin here, in the store or even via customer service.

TamaraH_VZW

Follow us on Twitter @VZWSupport

adagos1221

I had the same problem, it died one day but when I plugged it in it wont turn on. the orange light just flashes and its not the ... ... ... flash that its dead its the . . . . . . . . . . . steady flash. what does that mean?

Verizon_Support

adagos1221 You deserve a working phone! Do you have extended warranty or Total Mobile Protection on the account? Also, is the phone damaged in any way? Please provdie specific details and we can determine what the best option would be for replacing the phone.

sheritah_vzw

Follow us on Twitter

@VZWSupport

lopez15175

What does a red,orange,yellow, and green light flash on my phone..? Hasnt stoped since yesterday.

B33

Have you tried power cycling it, you might give that a try see if clears up this issue. b33

Verizon_Support

lopez15175, Let's work together and see what's going on with your phone. Can you please confirm the device you are using? Is it the HTC incredible 2? Have you tried to power the phone off and removing the battery (if it's removable)? Please share more details such as when it began, are you using the original charger etc.

sheritah_vzw

Follow us on Twitter

@VZWSupport

chharmon

Most likely your charge port has come loose inside. Sorry to say but unless you can get it fixed by a third party or get an external battery charger your phone is toast. It will no longer be able to charge itself. Happened to my original dic2 and the replacement they sent me. Huge flaw in the design.

Child Item