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Integrated Messaging

JoeB1976

I utilize Integrated Messaging and have noticed the last couple of days that some messages do not show up on the web. I had this problem last month too and it only lasted a day or so. All the messages in question are longer messages. Has anyone else had this problem? Is there a fix?

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Verizon_Support

Hi JoeB1976,

We would love to help out today. Do you mind sharing what type of device you're using to access these messages on the WEB? Are you able to see these messages by utilizing the application and not the web server? Please keep us posted, thanks!

MatthewS_VZW

Follow us on Twitter @VZWSUPPORT

JoeB1976

Droid HTC DNA. The messages will show on the phone but not always on the web via my computer.

Verizon_Support

Thanks for the reply and the infor JoeB1976. Let's take a look into this issue together. May I ask how long are the texts messages that you are not receiving? Are there more than 160 characters in these messages? Also, are there any emoticons or symbols in the message? As you share the details then we can get this taken care of.

ArnettH_VZW

Follow us on Twitter @VZWSupport

JoeB1976

All of the messages in question were greater than 160 characters, some had emoticons and other did not.

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