I added a phone for my kid and asked for usage notifications at 50-75-90% on 4gb. Instead we got the notices on every 1gb which was very confusing. I asked Verizon to fix it and they said they did but the notices kept coming so they told me to ignore them. I ended up going over by .06gb. I was informed that there would be a $15 charge for a .06gb overage and the customer rep I talked to was rude and inflexible. I have had Verizon for quite a few years but I won't renew next time my contract expires as I consider this to be a rip off and I prefer not to give my business to thieves.
