During the first week of January, my Galaxy S3 did an automatic system update. Since that time, bluetooth is not working properly and I have not been able to obtain any valid help.
Prior to the update, my S3 would connect automatically to any/all of my bluetooth accessories - all I had to do was turn them on. Specifically, I have a Motorola Elite Flip earpiece, a Motorola S-10 headset, a Garmin GPS, and the Ford MySync in my 2013 Ford Edge. Now, after the update, the S3 will not connect to any of the devices automatically, and it struggles to connect manually. I have to go to the bluetooth menu on the S3 and manually keep tapping on the name of the bluetooth device over and over (up to 10 - 12 times, waiting in between each time until it stops trying to connect) until it finally connects.
I have deleted every bluetooth device and paired them all again - no luck. I have made sure any portable bluetooth devices are fully charged - no luck. I have contacted my Ford dealer and discussed with them - they are going to check, but they are confident that since the Ford MySync worked perfectly up until the software/system update, that the problem is not with the Ford system, but instead with the new software. I called VZW and spoke to a very nice woman who was not able to help me one bit. All she could do is tell me that she searched "her database" and there has not been any mention of this issue with the upgrade. She then gave me a phone number to call Samsung directly. That, my friends, is the definition of "a cop-out."
Bottom line, whenever I want to use a bluetooth device with my S3, I have to waste 10 minutes trying to manually pair it. This is unbelievably annoying. When I get out of my Ford Edge to go into a restaurant, for example, and then get back in the car, I have to sit in a parking lot for 10 more minutes trying to get the phone to connect to the Sync.
My wife and kids all have S3 phones and they are all experiencing the same issues. We are also have additional problems since the update, such as all ringtone settings were wiped, all photos associated with contacts were wiped, and all of my customized settings/options were reset.
Has anyone else had this problem or know of a fix?
