My phone failed to receive the upgrade that was pushed in July. Only received because I was having an issue with my calendar and stopped at Samsung kiosk at Best Buy in August to have it looked at. The Samsung tech checked to make sure I had the latest software, only to find out I did not. I was missing the latest upgrade. When I called Verizon to find out why I did not received it as I should have, I was told that the upgrades get pushed out in batches and sometimes batches get missed. How I can I make sure I'm not missing another upgrade?