Update screwed up camera

Ihartle

Did anyone else get messed up with the new update? The problem is that it messed with standard apps like camera. i have not rooted my phone or added anything goofy. My favorite feature was the camera, as the reception of the phone sucks compared to motorola razr & htc thunderbolt. Now the camera errors out and only saves pictures part of the time. SO AGGRAVATING!!!!!!

Verizon_Support

Hi Ihartle,





Picture memories are important! Software updates should make the device better. Sometimes depending on the device applications, the device may not restore properly after a software update. I would recommend completing a Hard Reset to repair the device http://vz.to/1b59FYH.  I have sent you a follow request just in case you need to Direct Message your account info for us to review. Keep me posted.





Thanks,

Pamela_VZW

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